I’m reminded of a song that my husband keeps playing at the moment.

‘All that glitters, ain’t gold’ by Prince or is it Symbol??

Why you may ask is that going round my head? Well customer satisfaction is the key to truly achieving gold and not some poor imitation. Wedding favour sites have really become popular in the last few years with some fantastic products on offer.

From eco friendly wedding favours such as sandlewood fan wedding favours to adorable Gingerbread bride and Groom candle favours, there is plenty to choose from… but how do you know if you’re going to receive them in time or indeed at all?

Here are a few tips on choosing a reputable company:

1. How does the website look?

When choosing a website to purchase from, check that it looks professional. Is it easy to navigate with a clear understanding of what the customer wants? Does it have secure payment facilities like PayPal and clear terms and conditions for you to read in the event something needs to be returned or is damaged?

2. Check the reviews

Now I know that some may say reviews are often written by friends etc. but a trusted site will often have very detailed reviews about specific skills and products that that company has delivered. Sites that do not have your interests in mind often cannot be bothered or have the imagination to make up such detailed testimonials.

3. About us.

Check to see there ‘about us’ to give you an insight into the pedigree of those working for the website.
A good site should show that qualified, experienced people are there to help you with your enquiries.

4. Phone us.
Remember, often smaller companies work harder for you than the big companies. It’s in their interest to make your wedding go as smoothly as possible and for you to spread the word about how good they are. If there’s no one to speak to or email think again.

5. You talk, we listen, you smile and so do we.

If you spend a little time in advance researching the different wedding favour websites out there, you will come across the ones who really want to help you… So take your time, have a look and find that one company where everything that glitters really is gold!

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